Do you need Blackboard help?

New to Blackboard?
Log on to Blackboard and enroll in the Blackboard Quick Start course. You can practice navigating a course, downloading resources, uploading assignments, and participating in a discussion board.

  1. Click the My Courses tab (under the Framingham State logo).
  2. In the Course Search box, type Quick Start and click Go.
  3. Click the drop-down arrows next to the course name and then click Enroll.
  4. From the Enroll page, click Submit. The course now appears in your My Courses list.

May 13th Blackboard Upgrade – What changes impact me?

The following changes will be in effect for students by Thursday, May 15, 2014:

  • My Grades page. If your instructor is providing grades in Blackboard you can use the My Grades tool (Course Tools > My Grades), to review your progress. The My Grades page has been updated with ordering and sorting; smaller font size and row spacing. (Full description)
  • Online Test Updates (Full description)
    • Test Access Log. If you have technical issues taking an online test, instructors can verify your activity within a test. The log, only available to instructors, presents a detailed list of all your interactions within the test.
    • Test Begin Page: Additional information has been added to this page to provide important details to you with additional test details, such as forced completion and timer settings.
    • Test Previously Taken Page: If you have already completed the test, the previously taken page will provide details about score, attempts remaining, and the option to take the test again, if permitted.

If you have any question or concerns, please contact us at

Blackboard On Demand Video Tutorials


Communicating and Collaborating


Blackboard Strategies for Success

  1. Log in with your assigned username and password before the semester begins.
  2. Verify your personal information ( email is preferred.)
  3. Locate the course link in the My Courses Box (The link will appear if and when the professor makes the course site available.)
  4. Read the announcements (and check back often for updates).
  5. Find the syllabus and download a copy for reference.
  6. Review all material posted (enter every content space).
  7. Complete an orientation exercise when asked.
  8. Reference the Student Guide to Blackboard Learn.
  9. Use the appropriate supported browser (IE or Firefox)
  10. If you need assistance, ASK! Call 1.866.361.8970 for 24/7 Blackboard support.